How fast can your team respond once I contact you?

We respond immediately on WhatsApp and begin the assessment on the first call. The full crisis protocol is in motion inside the first hour.

Is my situation kept fully confidential, even during intake?

Yes. Intake is handled in a private, confidential channel. Only the core crisis team sees the information, and we do not involve third parties without your approval.

How do you work with my existing legal counsel during a crisis?

We operate in full alignment with your lawyers. Every public statement, internal communication, and strategic move is coordinated to protect your legal position.

What happens if the crisis is already going viral before I reach out?

We stabilise the situation first, then redirect the narrative. Even fast-moving incidents can be slowed, reframed, or neutralised when handled with discipline.

Do you handle both online attacks and traditional media?

Yes. We cover social platforms, digital publications, mainstream press, influencers, and search visibility. All channels are managed in a single coordinated strategy.

Can you remove or suppress negative content once it spreads?

In many cases, yes. When removal isn't possible, we suppress, counterbalance, and overshadow the content through strategic media placements and SEO control.

What level of direct involvement does Sheeraz Hasan provide?

Sheeraz leads the strategy personally. He oversees narrative direction, media positioning, and key decisions throughout the crisis.

Do you take on every client or is there a vetting process?

We vet all cases. FAME 9-1-1 accepts only situations where we can create a real strategic impact and maintain the level of discretion required.

What if my case involves sensitive personal issues or legal exposure?

We handle highly sensitive cases regularly. Our process is built to protect privacy, coordinate with legal counsel, and manage the situation without unnecessary visibility.

How do you protect my family or company from future incidents?

After containment, we create a forward strategy: narrative repositioning, media restructuring, digital hygiene, and protocols that reduce future risk.

Can you coordinate with security teams if there is a physical threat?

Yes. For cases involving physical threats, we coordinate with professional security teams. Containment extends beyond media when personal safety is at stake.

Glossary · Physical Security Coordination

Physical Security Coordination

Reputation-incident work that crosses into protecting the principal's physical safety — increasingly common when crises trigger doxxing or threats.

Full Definition

Physical security coordination is the part of crisis-management work that activates when an online incident produces credible offline risk. It is now routine: a doxxing, an aggressive Telegram channel forming around a target, a livestreamed harassment campaign — these can spill into stalking, swatting, or targeted attacks on family members. The strategist's job here is not to provide security (specialised firms handle that) but to coordinate it: identifying which threat indicators in the public conversation warrant protection, briefing the security team with current narrative context, deciding when to publicly reveal that protection has been deployed (often as a deterrent), and maintaining the through-line between the physical posture and the public messaging. For UHNW principals, family-office heads, and crypto founders, physical security coordination is now a standard sub-discipline of high-stakes reputation work.

In practice

A crypto founder's home address is leaked on a hostile Telegram channel; within 6 hours the principal is in a secured hotel, the family is en route to a new location, and the strategist coordinates a public statement that signals the protection in place without escalating.
An executive's family begins receiving threatening calls; the team coordinates physical relocation, school-pickup adjustments, and a press strategy that absorbs the situation without amplifying it.

Also known as

personal security · protective intelligence

Physical Security Coordination

In practice

Related terms

Crisis Management

Doxxing

Family Office Protection